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This page shows consumer arbitration data filed in Massachusetts. Use it to find attorneys who have represented consumers or employees against specific companies, or to research a company's arbitration history in this state.

3,253
Total Cases
$197,722
Avg Consumer Claim
$113,767
Avg Consumer Award
24.1%
Consumer Won / Awarded

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Cases by Year

2026
54
2025
395
2024
497
2023
717
2022
476
2021
288
2020
137
2019
143
2018
92
2017
73
2016
38
2015
94
2014
51
2013
67
2012
66
2011
28
2010
33
2009
4

Dispositions

Type20252024202320222021All
Awarded202992399736864
Settled132123831731651,156
Withdrawn20451224522370
Dismissed188423810616507
Consolidated1120205158
Administrative9122154948277
Abandoned34112
Impasse9
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