This page tracks arbitration cases where Susan Zwick served as arbitrator. Use the disposition and award breakdowns below to understand their track record. Click any cell to search the matching cases.
Top Parties by Case Count
| Party | 2025 | 2024 | 2023 ↓ | 2022 | 2021 | All |
|---|
| Vroom, Inc. | — | — | 2 | — | — | 2 |
| Evansville Teachers Federal Credit Union | — | — | 1 | — | — | 1 |
| Vroom Automotive, LLC | — | — | 1 | — | — | 1 |
| Carvana, LLC | — | — | 1 | — | — | 1 |
| Caliber Home Loans, Inc. | — | — | 1 | — | — | 1 |
| Actalent Engineering & Sciences Services | — | — | 1 | — | — | 1 |
| Tri State Auto Sales LLC | — | — | 1 | — | — | 1 |
| United Auto Credit Corporation | — | — | 1 | — | — | 1 |
| Santander Consumer USA, Inc. | — | — | 1 | — | — | 1 |
| CreditNinja Lending, LLC c/o Registered Agent Solutions, Inc | — | — | 1 | — | — | 1 |
| Craig & Landreth Cars, Inc. | — | — | 1 | — | — | 1 |
| AMC Entertainment Holdings, Inc. | 8 | — | — | — | — | 8 |
| International Business Machines Corporation | — | 6 | — | — | — | 6 |
| TitleMax of South Carolina, Inc., dba TitleMax | 1 | 2 | — | — | — | 3 |
| Chipotle Mexican Grill, Inc. | — | — | — | 3 | — | 3 |
| NetCredit Loan Services, LLC | — | — | — | 1 | — | 2 |
| GoodLeap, LLC | 2 | — | — | — | — | 2 |
| Patreon Inc. | — | — | — | — | 2 | 2 |
| Mountain Summit Financial | — | 2 | — | — | — | 2 |
| Wells Fargo Dealer Services, Inc. | — | — | — | — | — | 1 |
Disposition
| Disposition | 2025 | 2024 | 2023 | 2022 | 2021 | All |
|---|
| Settled | 17 | 8 | 7 | 8 | 4 | 54 |
| Awarded | 1 | 4 | — | — | 1 | 8 |
| Dismissed | — | 7 | — | 1 | — | 8 |
| Abandoned | — | — | — | — | — | 2 |
| Withdrawn | — | 1 | 1 | — | — | 2 |
| Consolidated | — | 1 | — | — | — | 1 |
Dispute Type
| Dispute Type | 2025 | 2024 | 2023 | 2022 | 2021 | All |
|---|
| Employment | 11 | 8 | 2 | 5 | 1 | 28 |
| Goods | 3 | 3 | 2 | 2 | — | 15 |
| Credit | 2 | 5 | 3 | — | 1 | 13 |
| Debt Collection | 1 | 2 | — | — | — | 5 |
| Telecommunications, including software and internet usage | 1 | 1 | — | — | 3 | 5 |
| Construction | — | 1 | — | — | — | 2 |
| Health Care | — | — | — | — | — | 2 |
| Other | — | — | 1 | 1 | — | 2 |
| Personal Injury | — | 1 | — | 1 | — | 2 |
| Other Banking or Finance | — | — | — | — | — | 1 |
Awards
| Awards | 2025 | 2024 | 2021 | All |
|---|
| Consumer | 1 | 3 | — | 5 |
| Business | — | 1 | 1 | 3 |
Community Comments
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